How To Remotely Access Your Computer
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This article was written by Yaffet Meshesha. Yaphet Meshesha is a computer technician and founder of Techy, a full-service computer delivery, repair, and service company. With more than eight years of experience, Yaffet specializes in computer repair and technical support. Techy has been featured in TechCrunch and Time.
How To Remotely Access Your Computer
Accessing your work computer from home is more difficult than accessing your home computer from another machine. Most companies have security measures in place to ensure that no one can access resources from outside the company’s network. If you want to access your work computer, your company must provide you with Internet access through a device called a virtual private network, or VPN.
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This article was written by Yaffet Meshesha. Yaphet Meshesha is a computer technician and founder of Techy, a full-service computer delivery, repair, and service company. With more than eight years of experience, Yaffet specializes in computer repair and technical support. Techy has been featured in TechCrunch and Time. This article has been viewed 470,109 times.
To access your work computer from home, try downloading Chrome Remote Desktop on both your home and work computers. Now you will be able to access your work computer from home and vice versa. However, depending on your job, you may need permission from your supervisor to access your work computer from home. Alternatively, if you have an IT department at work, you can call them and ask them to set up a VPN on your work computer. To learn how to set up a VPN so you can access your work computer from home, keep reading! the editors select and review the products themselves. When you make purchases through affiliate links, we may receive a commission that helps support our efforts.
Being tech savvy is both a gift and a curse. If you know how to fix computers, you become the “computer guy” to everyone you know. However, you cannot solve the problem in isolation.
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If you’re using the same platform as the person you’re helping—both Windows or both macOS—providing remote tech support is a breeze, and you don’t need to install any software. more. Helping someone on another platform is a bit more difficult, but we’ll give you the right tools to work with.
Windows has two remote assistance tools built into the operating system: Quick Help, new in Windows 10, and Windows Remote Assistance, available in Windows 7, 8, and 10. If you and a friend are using Windows 10, you’ll want to use Quick Help. As the name suggests, it’s faster and easier than its bigger cousin.
Open the Start menu and search for Quick Help, or launch the program from the Windows Accessories window in the Start menu.
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In the window that appears, click the “Help someone” button in the “Provide help” section. Sign in with your Microsoft account (you need a Microsoft account to help you, but a friend or relative doesn’t) and you’ll receive a six-digit code that’s valid in 10 minutes.
If you don’t speak to someone on the phone, call them – it’s much easier to reach them by phone than by email. Open Quick Assist and under Get Help, enter the six-digit code you gave them on the screen.
After entering the code, they will be prompted to give you permission to access their screen. Now you will be able to use their computer as if you were sitting in front of them. You can use the remote restart option to restart their computer and restart the Quick Assist connection automatically. After all, half the problems with a computer are fixed by turning it off and on again.
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If your friend or family member is still using Windows 7 or 8, you’ll need to use the older Remote Assistance program. The tool is similar to Quick Assist, but much more difficult to use. They should go to Control Panel and look for “Invite someone to connect to your PC”. They will need to email you a file that initiates the connection and then tell you the password that will appear (preferably over the phone) to access their machine.
They may be able to choose Easy Connect, which only requires you to provide a password, but in some cases this may not work.
Mac users can provide remote assistance using a messaging app. This feature was introduced in OS X 10.10 Mavericks, so anyone with a recently updated Mac should take advantage. You’ll both need to sign in to Messages with your Apple ID.
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Open the Messages app on your Mac and choose a conversation with the friend or relative you want to help; if not, start a new conversation. Your conversation should have blue bubbles showing that you are both using iMessage. Click the “i” button in the upper right corner of the window, then click “Share.”
From here you can ask someone to share your screen with you. (If you’re having trouble, they can also go to this menu and invite you to view their screen.) In older versions of macOS, you can right-click on a conversation and choose “Invite to share screen” again.
They’ll get a pop-up asking for permission to share their screen with you. Make sure they have the ‘Control my screen’ option and click ‘Accept’. From there, you can control their computer and guide them through any problem they may have.
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If you’re trying to remotely troubleshoot your Mac—say, the one your child uses for online learning—you can use Apple’s VNC client.
Unfortunately, there are no built-in options for Windows or MacOS to share your screens with someone from another platform. So you’ll have to find something else. Many video chat tools, including Zoom, Skype, and others, allow participants to share their screen with the click of a button.
Zoom users can give or request screen control using the remote control option (opens in a new window). To request control, click the View Options drop-down menu during a call and select Request Remote Control. The conference host can give you control. You can also assign screen sharing controls. Click the Remote Control option and select a user.
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You can do the same (opens in a new window) in Microsoft Teams. Control someone’s screen by clicking Request Control while they’re sharing their screen. When you’re sharing your screen, select Give Control from the sharing toolbar and choose someone to share control with.
If you really need to monitor someone’s screen, the best option is Chrome Remote Desktop, which doesn’t have the security issues that remote access tools like TeamViewer faced a few years ago.
To use Chrome Remote Desktop, you must open Google Chrome and navigate to Remote Desktop (opens in a new window), then click Share my screen (yes, even if you’re not sharing.
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This will download a small utility that they will need to install on their PC. After a successful installation, they should click the Generate Code button that will appear on their screen sharing page. This will generate a 12-digit passcode that you will need to access their computer.
On your PC, from the Remote Desktop area, enter this code in the “Connect to another computer” section. Your friend will now need to give you permission, after which you can control their computer and help them solve their problems.
If the process seems a little confusing, it is, but it’s worth the lesson if you need to install other software (especially one that requires Chrome). However, in our experience, this is the best option, especially if you get past the first few steps. Future remote meetings should be much easier to initiate.
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Whitson Gordon is a writer, gamer, and techie who has been building PCs for 10 years. He eats potato chips on sticks to keep his computer from getting greasy. Here’s how it works.
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We live in such a fast-paced world that sometimes it can be difficult to take a computer with you. This is one of the reasons mobile devices are so popular: we can easily and efficiently perform all the computing tasks we need on a 4- to 10-inch device.
However, there are times when you need to access your Mac or PC remotely (or a client), whether it’s to retrieve a file you forgot to upload to the cloud or something as simple as changing settings.
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