Remote Desktop Connection To Computer On Another Network
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This article was co-authored by staff writer Nicole Levine, MFA. Nicole Levin is a technology writer and editor for. She has more than 20 years of experience creating technical documentation and leading support teams at leading web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction writing, and zinemaking at various institutions.
Remote Desktop Connection To Computer On Another Network
It teaches you how to access and control one computer remotely from another computer by installing remote desktop software on both computers. Once installed on both computers, you can set one computer to be the “host,” allowing it to be controlled from anywhere as long as both computers are connected to the Internet, turned on, and have the software properly installed. Programs like Team Viewer and Chrome Remote Desktop can be installed on both PCs and Macs, while Windows Remote Desktop can be set up on a host Windows computer (running Windows 10 Professional) and accessed from other Windows or Mac computers .
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This article was co-authored by staff writer Nicole Levine, MFA. Nicole Levin is a technology writer and editor for. She has more than 20 years of experience creating technical documentation and leading support teams at leading web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction writing, and zinemaking at various institutions. This article has been viewed 2,057,243 times. RDP (Remote Desktop Protocol) is the protocol that allows a user to connect to a Windows server through a graphical interface on any network.
This guide will describe the steps to enable and disable the Remote Desktop Service on a Windows Server using the GUI as well as Windows Powershell.
Once Remote Desktop is enabled on the server, remote connections to the server can be tested using
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In all Linux distributions, the most common command that can be used to connect to the remote desktop server is
After remote desktop is disabled on the server, remote connections to the server can be tested using
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Being technically savvy is both a gift and a curse. When you know how to fix computers, you become the “computer guy” to everyone you know. However, you can’t always solve the problems yourself.
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If you’re using the same platform as the person you’re helping—both Windows and macOS—providing remote tech support is very easy, and you won’t need to install any additional software. Helping someone on another platform gets a little more complicated, but we’ll give you the right tools for the job.
Windows has two remote assistance tools built into the operating system: Quick Assist, which is new in Windows 10, and Windows Remote Assistance, which is available in Windows 7, 8, and 10. If you and your friend use Windows 10, you’ll I want to use Emergency. As its name suggests, it is faster and lighter than its older cousin.
Open the Start menu and search for Quick Assist, or open the application from the Windows Accessories folder in the Start menu.
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In the window that appears, click the “Help another person” button under “Provide help”. Sign in with your Microsoft account (you need a Microsoft account to help, but your friend or relative doesn’t) and you’ll be given a six-digit code that expires in 10 minutes.
If you’re not already on the phone with the other person, give them a call – it’s much easier to walk them through the process over the phone than via email. Have them launch Quick Assist and in the Get Assistance section, enter the six-digit code you gave them from the screen.
After entering the code, they will be asked to give you permission to access their screen. You will then be able to use their computer as if you were sitting in front of it. You can even use the remote restart option to restart their computer and automatically restart the Quick Assist connection. After all, half of computer problems are solved by turning it off and on again.
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If your friend or family member is still using Windows 7 or 8, you’ll need to use the older Remote Assistance tool. The tool is similar to Quick Assist, but much more cumbersome to use. They should go to the control panel and look for Invite Someone to Connect to your PC. They will need to email you a file that initiates the connection, then tell you the password that pops up (preferably over the phone) to access their computer.
They may also be able to choose Easy Connect, which only requires them to give you a password, but this may be disabled in certain circumstances.
Mac users can provide remote assistance using the Messages app. This feature launched in OS X 10.10 Mavericks, so anyone with a fairly recent and up-to-date Mac should be able to take advantage. You’ll both need to sign in to Messages with your Apple ID.
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Open the Messages app on your Mac and select the conversation with the friend or relative you want to help; if it doesn’t exist, start a new conversation. Your conversation should have blue bubbles, indicating that you are both using iMessage. Click the “i” button in the upper-right corner of the window, and then click Share.
From here you can ask the other person to share their screen with you. (If you run into problems, they can also go to this menu and invite you to see their screen.) In older versions of macOS, you can right-click on the conversation and also choose Ask to share screen.
They will get a popup asking for permission to share their screen with you. Make sure they select the Control My Screen option and click Accept. From there, you can check their computer and guide them through any issues they are having.
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If you’re trying to remotely troubleshoot a Mac you own—say, one your child uses for online learning—you can use Apple’s built-in VNC client.
Unfortunately, neither Windows nor macOS’ built-in options allow you to share screens with someone on the other platform. So you’ll have to find something else. Many video chat apps, including Zoom, Skype, and others, allow participants to share their screen with the click of a button.
Zoom users can provide or request screen control using the remote control option (opens in a new window). To request control, click the View Options drop-down menu while on a call and select Request Remote Control. Then the meeting host can give you control. You can also give control during screen sharing. Click on the remote control option and select the user.
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You can do the same (opens in a new window) in Microsoft Teams. Take control of someone’s screen by clicking “Request Control” while they’re sharing their screen. If you’re sharing the screen, select Give Control from the Sharing toolbar and select the person you want to share the control with.
If you absolutely must control someone else’s screen, your best bet is Chrome Remote Desktop, which doesn’t come with the security issues that remote access tools like TeamViewer have had in recent years.
To use Chrome Remote Desktop, you need to open Google Chrome and go to the Remote Desktop page (opens in a new window), then click “Share my screen” (yes, even though you’re not sharing
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This will download a small helper application that they need to install on their computer. Once it is successfully installed, they need to click on the Generate Code button which will appear on their screen sharing page. This will create a 12-digit passcode that you need to access their computer.
On your computer, from the Remote Desktop page, enter this code under Connect to another computer. After that, your friend will need to give you permission, after which you can check his computer and help him solve his problem.
If this process seems a bit complicated, it is, but it’s normal when you need to install other software (especially one that Chrome requires). However, in our experience, it’s the best option available, especially once you get past the first few
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